Education

PhD candidate, Knowledge Media Institute/Open University. Started October 2003.

1984. Master of Arts, International Telecommunications, Department of Communication Arts, University of Wisconsin-Madison.

1982. Bachelor of Arts, High Honors, Program in Film/Video Studies, University of Michigan.

Work Experience

2003-present Director, Portals, Connectivity, and eLearning, Verizon Partner Solutions IT. Direct 62 employees and contractors in strategy, design, development, production operations, and other functions for customer-facing portals, web applications, user experience design, security and user management, switched access provisioning systems and eLearning solutions ;director for the VPS IT to the Field program. Involves global management, sourcing, program management, infrastructure, architecture, UI design, executive client liaison, and other functions. Received Verizon Excellence Awards 2005 and 2006.

2000-2002. Senior eBusiness Architect/Technical Manager, Information Technology Group, Verizon. Manage development, design, and operations group for Verizon’s wholesale B2B extranet website. Received Verizon Excellence Award and Verizon Master's Club Award in 2002.

1998-2000. Senior Member of Technical Staff, Bell Atlantic Network Systems Advanced Technology; 1991-1998. Member of Technical Staff, NYNEX Science & Technology, White Plains, NY. Led project teams and task forces in computing and business process redesign projects. Developed business strategy, products and conducted research in the areas of group support technology, knowledge management, modeling and facilitation of process redesign, requirements analysis, computer-supported cooperative work, and social systems analysis. Domains included eBusiness, contingency planning, demand forecasting, financial decision-making, network maintenance, broadband systems engineering, and marketing information systems. Principal achievements: conducting Year 2000 corporate contingency planning risk analysis task force; formulating eBusiness wholesale strategy; leading project team developing advanced telecommunications forecasting system; developing financial model used to allocate $1.4 billion network capital budget among strategic business units; developing user interface for maintenance and capital allocation expert systems; pioneering advanced collaboration technology for internal and external clients; developing innovative IS09001 compliance system.

1986-1991. Consultant, St. Louis, MO; Washington, DC; and New York, NY. Conducted user interface design, technical communication, systems analysis, and training development projects for Anheuser-Busch Companies, Computerized Medical Systems, Advanced Laser Graphics, NYNEX Information Technologies, NYNEX Science & Technology, Affinitec Corporation, Robert Falk Group, House of Seagram, and Geer Dubois Advertising. Won industry awards and honors (Society for Technical Communication).

1984-1985. Project Coordinator, INFOTEXT Project, Telecommunications Division, University of Wisconsin-Extension, Madison, WI. Led project team in trial of first USA statewide agricultural teletext system.

1984. Researcher, Chancellor’s Telecommunications Strategic Planning Task Force, University of Wisconsin-Extension, Madison, WI. Researched and wrote sections on videotex/teletext applications for major planning document.

1982-1984. Teaching Assistant, Studio Television Production, Department of Communication Arts, University of Wisconsin, Madison, WI.

Verizon Honors

2006, 2005, 2002. Verizon Excellence Award
2002. Verizon Master’s Club Award
2000, 1999. Network & Corporate Systems Special Recognition Award, Bell Atlantic Corporation

Patents

2003. US Patent 6,615,202. Ding, Pannone, Selvin, Shapiro, Sun. Method for specifying a database import/export operation through a graphical user interface

2004. US Patent 6,718,329. Selvin, Sierhuis. A method and apparatus for generating typed nodes and links in a hypertext database from formatted documents

Interests

Core member of Compendium team and original developer (www.compendiuminstitute.org), bicycling, performing musician (guitar, keyboards, bass), traveling, photography, literature, ethnic foods

Publications

Journal Articles

Hypermedia as a Productivity Tool for Doctoral Research

Albert M. Selvin, Simon Buckingham Shum
New Review of Hypermedia and Multimedia, vol. 11 issue 1 pp. 91-101
2006

Reference: http://kmi.open.ac.uk/publications/index.cfm?trnumber=kmi-05-8

Exploration for Development: Developing Leadership by Making Shared Sense of Complex Challenges

Charles J. Palus, David M. Horth, Mary L. Pully, Albert M. Selvin
Consulting Psychology Journal, 55 (1), 26-40. (2003)

Sensemaking Techniques in Support of Leadership Development

Albert M. Selvin, Charles J. Palus
Knowledge Management, 7(1).
(2003)

Reference: http://www.kmmagazine.com/xq/asp/sid.40D16E37-EF14-11D7-9D5B-00508B44AB3A/articleid.ED1ADF01-F4AF-46BB-9841-DF57CE26E903/qx/display.htm

Supporting Collaborative Analysis and Design with Hypertext Functionality

Albert M. Selvin
Journal of Digital Information, Volume 1 Issue 4
Article No. 16, 1999-01-14

Reference: http://jodi.ecs.soton.ac.uk/Articles/v01/i04/Selvin/

Rapid Knowledge Construction: A Case Study in Corporate Contingency Planning Using Collaborative Hypermedia

Albert M. Selvin, Simon J. Buckingham Shum
Online ISSN: 1099-144
Print ISSN: 1092-4604
Knowledge and Process Management
Volume 9, Issue 2, 2002. Pages: 119-128
Published Online: April 16, 2002

Reference: http://www3.interscience.wiley.com/cgi-bin/abstract/93514037/ABSTRACT?CRETRY=1&SRETRY=0

Book Chapters

Performing Knowledge Art: Understanding Collaborative Cartography

Albert M. Selvin
To appear in:

Knowledge Cartography: Software Tools and Mapping Techniques

Alexandra Okada, Simon Buckingham Shum, Tony Sherborne (Eds.)

Springer

Advanced Information and Knowledge Processing Series

Expected Publication: June 2008

Reference: http://www.springer.com/978-1-84800-148-0

Hypermedia Support for Argumentation-Based Rationale: 15 Years on from gIBIS and QOC

Simon J. Buckingham Shum, Albert M. Selvin, Maarten Sierhuis, Jeffrey Conklin, Charles B. Haley and Bashar Nuseibeh
In Rationale Management in Software Engineering
Allen H. Dutoit, Raymond McCall, Ivan Mistrik, and Barbara Paech (Eds.)
Springer-Verlag/Computer Science Editorial (2006)

Reference: http://kmi.open.ac.uk/publications/index.cfm?trnumber=kmi-05-18

Fostering Collective Intelligence: Helping Groups Use Visualized Argumentation

Albert M. Selvin
in Visualizing Argumentation: Software Tools for Collaborative and Educational Sense-Making.
Paul A. Kirschner, Simon J. Buckingham Shum and Chad S. Carr (Eds.), Springer-Verlag: London, 2002.
ISBN 1-85233-6641-1.

Reference: http://kmi.open.ac.uk/projects/VisualizingArgumentation/chapter_7.html

Conference Papers

Participatory Hypermedia Construction via Shareable Interfaces

Simon Buckingham Shum, Albert M. Selvin
Presented at Shareable Interfaces Workshop
Held at Open University, 19-20 June 2007
Milton Keynes, UK.

Reference: http://mcs.open.ac.uk/pm5923/si2007/pdfs/buckinghamShum.pdf

Reflections on HACM Facilitation

Albert M. Selvin
Facilitating Hypertext-Augmented Collaborative Modeling (HypACoM) Workshop
Held at ACM Hypertext 2002 Conference
June 11, 2002, College Park, MD, USA.

Reference: http://cognexus.org/ht02/SelvinHACM-2.doc

Knowledge Art: Integrating Compendium and Visual Explorer Methodologies to Explore Creative Sensemaking

Albert M. Selvin, Charles J. Palus, Maarten Sierhuis
in: P Galle and G E Lasker (Eds), Knowledge for Creative Decision-Making.
Proceedings of a Special Focus Symposium under InterSymp-2002 in Baden-Baden, Germany, pp 6-11
Windsor, Ontario: The International Institute for Advanced Studies in Systems Research & Cybernetics.
ISBN 1-894613-79-1.

Knowledge Art: Visual Sensemaking Using Combined Compendium and Visual Explorer Methodologies

Albert M. Selvin, Simon J. Buckingham, David Magellan Horth, Charles J. Palus, Maarten Sierhuis
Presented to: The Art of Management and Organisation Conference, The Essex Management Centre, University of Essex, at King's College
3-6 September, 2002, London

Reference: http://www.compendiuminstitute.org/compendium/papers/aomo2002Compendium.doc

Compendium: Making Meetings into Knowledge Events

Albert M. Selvin, Simon Buckingham Shum, Maarten Sierhuis, Jeff Conklin, Beatrix Zimmermann, Charles J. Palus , Wilfred Drath, David Horth, John Domingue, Enrico Motta, G. Li
Knowledge Technologies 2001, Austin TX
March 4-7, 2001

Reference: http://www2.gca.org/knowledgetechnologies/2001/proceedings/Conklin&Selvin%20Slides.pdf

Structuring Discourse for Collective Interpretation

Simon J. Buckingham Shum and Albert M. Selvin
DCP2000: Distributed Collective Practices 2000. Septembre 19-20, 2000, Ecole Nationale Superieure des communications, Paris France

Reference: http://www.limsi.fr/Individu/turner/Master2005_UMLV/sbshum-speach.pdf

Rapid Knowledge Construction: A Case Study in Corporate Contingency Planning Using Collaborative Hypermedia

Albert M. Selvin and Simon J. Buckingham Shum
KMaC 2000: Knowledge Management Beyond the Hype.
Aston Business School, Aston University, Birmingham, UK, 16-19 July 2000

Reference: http://kmi.open.ac.uk/publications/techreports.cfm?trnumber=kmi-00-8

Repurposing Requirements: Improving Collaborative Sense-Making over the Lifecycle

Albert M. Selvin and Simon Buckingham Shum
International Conference on Product-Focused Software Process Improvement (Profes '99)
Oulu, Finland

Reference: http://www.inf.vtt.fi/pdf/symposiums/1999/S195.pdf

Argumentation in Different CSCA Project Types

Albert M. Selvin and Maarten Sierhuis
Workshop on Computer-Supported Collaborative Argumentation for Learning Communities, CSCL '99, Stanford University, December 1999

Reference: http://d3e.open.ac.uk/cscl99/Selvin-RelArg/Selvin-RelArg-paper.html

Case Studies of Project Compendium in Different Organizations

Albert M. Selvin and Maarten Sierhuis
Workshop on Computer-Supported Collaborative Argumentation for Learning Communities, CSCL '99, Stanford University, December 1999

Reference: http://d3e.open.ac.uk/cscl99/Selvin-CaseStudies/Selvin-CaseStudies-paper.html

Collaborative Sense-Making in Design: Involving Stakeholders via Representational Morphing

Simon Buckingham Shum and Albert M. Selvin
Open University - Knowledge Media Institute Tech Reports
1999

Reference: http://kmi.open.ac.uk/publications/techreports.cfm?trnumber=kmi-99-1

Supporting Granular Reuse of Knowledge Elements in an Organizational Memory System

Albert M. Selvin
Seventh International Workshop on Hypertext Functionality in Information Systems (ICIS '98), Helsinki, Finland

Reference: http://www.compendiuminstitute.org/compendium/papers/Selvin-GranularReuse-HTF7.pdf

A Framework for Assessing Group Memory Approaches for Software Design Projects

Beatrix Zimmermann and Albert M. Selvin
Proceedings of the Conference on Designing Interactive Systems (1997)
The Netherlands

Reference: http://portal.acm.org/citation.cfm?id=263658&coll=portal&dl=ACM&CFID=5155843&CFTOKEN=41071766

Towards a Framework for Collaborative Modeling and Simulation

Maarten Sierhuis and Albert M. Selvin
Position paper for Workshop on Strategies for Collaborative Modeling and Simulation
Conference on Computer-Supported Collaborative Work
Boston, MA, 1996

Reference: http://www.compendiuminstitute.org/compendium/papers/SierhuisSelvin-CSCW-1996.PDF

Leveraging Existing Hypertext Functionality to Create A Customized Environment for Team Analysis

Albert M. Selvin
Second International Workshop on Hypertext Functionality in Information Systems (Hypertext '96)
Bethesda, Maryland

Reference: http://www.cs.nott.ac.uk/~hla/HTF/HTFII/Selvin.html

Workshops Organized

Compendium Institute Workshop 2007

NASA Ames Research Center
May 2007
Format: Compendium Web Maps

Compendium Institute Workshop 2005

Format: Compendium Web Maps

Reference: http://kmi.open.ac.uk/projects/compendium/workshop2005/Home_19216811001132060158877.html

Compendium Institute Workshop 2006

Nantes, France
Held at XXXXXX
Format: Compendium Web Maps

Making Knowledge Art: Learning from the Improvisatory Dynamics of Live Participatory Hypermedia

Albert M. Selvin and Simon Buckingham Shum
Workshop presented at PARIP 2005 International Conference, 29 June - 03 July 2005, Bretton Hall, West Yorkshire UK.

Reference: http://www.bris.ac.uk/parip/ab_selvinshum.htm

Workshop on Strategies for Collaborative Modeling and Simulation

Maarten Sierhuis and Albert M. Selvin
Held At: Conference on Computer-Supported Collaborative Work
Boston, MA, 1996

Technical Memos and White Papers

Experience, Aesthetics, and Practice: Working Paper

Albert M. Selvin
Technical Report, Knowledge Media Institute, Open University, UK
2007

Reference: http://kmi.open.ac.uk/publications/index.cfm?trnumber=kmi-05-17

Aesthetic and Ethical Implications of Participatory Hypermedia Practice: First Year Report

Albert M. Selvin
Technical Report KM-05-17, Knowledge Media Institute, Open University, UK

Reference: http://kmi.open.ac.uk/publications/index.cfm?trnumber=kmi-05-17

Towards an Ecological Theory of Sustainable Knowledge Networks

Jeff Conklin, Clarence Ellis, Lynn Offermann, Steve Poltrock, Albert Selvin, and Jonathan Grudin
Touchstone Consulting - White Papers

Reference: http://www.touchstone.com/tr/wp/ecology.html

Experiment B Report for Co-OPR: Collaborative Operations for Personnel Recovery

Austin Tate, Dalton, J., Simon Buckingham Shum, Clara Mancini, Albert M. Selvin

Reference: http://www.aiai.ed.ac.uk/project/co-opr/expt/coopr-exptb-report.pdf

Presentations

Making Knowledge Art: Aesthetic and Ethical Dimensions of Participatory Hypermedia Construction

Doctoral Student Consortium
Drexel University
May 2007

Reference: http://kmi.open.ac.uk/people/selvin/presentations/FacilitatingRemoteScienceTeams.ppt

The History of Compendium

Presented at Rutgers University, Communication Design Graduate Seminar, November 17, 2006
Format: Compendium web maps

Reference: http://kmi.open.ac.uk/people/selvin/examples/history/A_Brief_History_of_Compendium_12820925921132166278811.html

Theoretical Perspectives on Compendium

Presented at: Compendium Workshop 2006
Nantes, France
Format: Compendium web maps

Reference: http://kmi.open.ac.uk/people/selvin/presentations/theopersp/Theoretical_Perspectives_on_Compendium_12820925371162837413312.html

Facilitating Remote Science Teams

Albert M. Selvin and Simon Buckingham Shum
Mars Society Conference, Chicago, IL, August 2004

Reference: http://kmi.open.ac.uk/people/selvin/presentations/FacilitatingRemoteScienceTeams.ppt

Building Collaborative Knowledge Representations in Real Time: An Analysis of Facilitative Micro-Actions

Format: (webcast seminar)
Tuesday 5th October 2004, Knowledge Media Institute, Open University, UK
Albert M. Selvin

Reference: http://stadium.open.ac.uk/stadia/preview.php?s=29&whichevent=494

Practising Knowledge Art

This event took place on 22nd May 2003 at 2:15pm (13:15 GMT)
Knowledge Media Institute, Berrill Building, The Open University, Milton Keynes, United Kingdom

Reference: http://stadium.open.ac.uk/stadia/preview.php?s=29&whichevent=195