Narrative annotation scheme: design rationale & evaluation

Last year PhD student Joanna Kwiat released the  detailed literature review from her Storymaking Project as a self-contained KMi Technical Report: “From Aristotle to Gabriel: A Summary of the Narratology Literature for Story Technologies.”

This inspired the design and detailed evaluation of a prototype “storybase” (story database) for healthcare professionals to share their knowledge and experiences as annotatable stories. The advance that this work makes is to go beyond tagging, by using an annotation scheme grounded in narrative theory, in which peers declare the different “points” of the story as they see them, plus other optional facets such as the protagonist, antagonist, genre of story, etc.

I’m delighted to say that the full report of this work is now published as her dissertation:

Kwiat, J. (2009). Multi-Perspective Annotation of Digital Stories for Professional Knowledge Sharing within Health Care. Doctoral Dissertation, available as: Technical Report KMI-09-02, Knowledge Media Institute, The Open University, UK. http://kmi.open.ac.uk/publications/pdf/kmi-09-02.pdf

Abstract

[We] dream in narrative, daydream in narrative, remember, anticipate, hope, despair, believe, doubt, plan, revise, criticize, construct, gossip, learn, hate, and love by narrative.  Barbara Hardy, 1977.

This thesis investigates the potential of narrative theory to inform the design of tools for sharing and annotating stories, in the context of professional knowledge sharing.  We begin with a detailed review of the literature on modelling narrative, to establish the theoretical foundations for a narratologically-grounded annotation schema.  Medicine is then selected for a tri-part study, since narrative-based approaches in healthcare education and practice are seen by many as significant.

The first part seeks evidence of narrative among medical professionals communicating spontaneously and informally online.  The frequency and range of stories identified shows that this appears to be a common and valued mode of communication.

The second part envisions a Web story database (“storybase”) supporting flexible annotation grounded in a narratological metadata scheme.  The model draws on various narrative structure theories, and in particular, point-structure.  A story can be annotated via a graphical user interface on various dimensions, enabling multiple interpretations.

The third part analyses users annotating representative samples of the stories abstracted from the corpus in part 1.  Data is analysed quantitatively (annotation value clustering, questionnaire responses and task phase durations) coupled with a qualitative account of participant behaviour based on grounded theory video analysis.  While this study has limitations, it validates both the expressiveness and usability of the story annotation schema, and shows that participants found the experience to be enjoyable and stimulating. Interaction analysis demonstrates the centrality of interface design in shaping annotation behaviour.  This work motivates further storybase research, informing the design of future studies and storybase technologies.

An additional report provides data and analysis appendices:

Kwiat, J. (2009). Multi-Perspective Annotation of Digital Stories for Professional Knowledge Sharing within Health Care: Appendices. Technical Report KMI-09-03, Knowledge Media Institute, The Open University, UK. http://kmi.open.ac.uk/publications/pdf/kmi-09-03.pdf

Very well done Joanna! A significant piece of work in an emerging field at the intersection of narrative and digital media, tuned to support collective sensemaking in a way that engages both head and heart.

3 Responses to “Narrative annotation scheme: design rationale & evaluation”

  1. […] this is of interest then check out Joanna Kwiat’s Storymaking Project [blog], who reviewed narrative theory with respect to narrative technology development, designed a story […]

  2. […] student Joanna Kwiat reviewed the literature on narratological models, and why story is a powerful mode of professional […]

  3. […] student Joanna Kwiat reviewed the literature on narratological models, and why story is a powerful mode of professional […]

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